| Basic Purpose
Responsible for the administration of customer service issues, customer communications and customer requests and orders on a daily basis. Maintain and ensure integrity of all customer data in the business systems, including customer property, orders and associated dollars. Assure that all customer requests for quotes are properly managed in the PTS system. Responsible for maintaining and ensuring accurate backlog, orders, and market segmentation data. |
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| Position Specification | |
Education/Experience
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Additional Requirements
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| Functional Scope
The Customer Service Representative provides support to both the internal and external customers of the company. This position plays an active role in the maintenance and management of the various business systems. Success in this role will require a proactive approach and the ability to create and implement process improvements to ensure that the systems and processes are as robust as possible to provide superior service to the customers.
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| Duties and Responsibilities
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| Essential Functions of Position
Interpersonal Skills
Schedule and Planning
Physical Effort
Working Conditions
Disclaimer
Contact Pamela R. Daly regarding this position at: Barnes Aerospace 169 Kennedy Rd Windsor, CT 06095 P: 860-687-5270 F: 401-228-0823
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Archive for the ‘Jobs/Careers’ Category
Available Customer Service/Export Compliance Position
Tuesday, July 5th, 2011 by Danielle McClellanExport Employment Opportunity
Tuesday, May 3rd, 2011 by Danielle McClellanSouthern California Company seeking to hire full time employee to handle the administrative requirements of exporting our product to international customers.
Must have experience in properly classifying material for US State Department or US Commerce Department licenses.
$40,000-$50,000 starting salary with company benefits of: company bonuses, matching 401K, medical/dental insurance.
If interested, please send your résumé to:
Shawn Johnston
Director of Corporate Operations
Integrated Procurement Technologies (IPT)
Tel: (805)682-0842
Fax: (805)682-9434
e-mail: shawn@iptsb.com
Global Trade Manager/ITAR Postion Available
Thursday, August 19th, 2010 by Danielle McClellanLocation: Carlsbad, California
Candidate must ensure that the international business activities of all ViaSat operating units are conducted in full compliance with all relevant US Government regulatory requirements. This must be accomplished concurrent with providing the highest level of customer service to our internal and external customers, and in a manner that ensures program objectives are fulfilled.
We are seeking a dynamic candidate, who can “think outside the box” and can direct an Import/Export program with a real team approach and the ability to deliver timely compliant solutions to import/export issues.
Outstanding communication and issue resolution skills are required. Must also be proficient in Microsoft Office as well as an excellent working knowledge of the ITAR.
Required. Extensive knowledge of the ITAR, EAR and OFAC Regulations. Outstanding communication skills both written and verbal. Ability to prepare TAA’s, MLA’s, Dept of State export licenses, AES filings, and any other specific required documentation called for in an Import/Export environment
US Citizenship Required
For more information and to apply, go to www.viasat.com/careers and search job requisition number: 4846
Trade and Regulatory Compliance Analyst Opening
Monday, August 9th, 2010 by Danielle McClellan
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| Apply Now |
Eric Hirschhorn Finally Gets BIUS Under Secretary
Wednesday, June 9th, 2010 by John BlackLong time export compliance expert Eric Hirschhorn is now the Under Secretary of Commerce Department’s Bureau of Industry and Security. Exporters should welcome this; Eric brings with him an extremely impressive resume and a recognized reputation as an experienced export compliance expert. His appointment was delayed by Congress for reasons relatively unrelated to his competence.
Besides extensive experience as a trade control lawyer, he also served as the Executive Secretary of the Industry Coalition on Technology Transfer (ICOTT), an association that sought to influence US trade control rules and policies. He also served as the Deputy Assistant Secretary for Export Administration from 1980 to 1981.
It’s nice to see that President Obama has staffed the upper level of the Commerce Department with a solid team of leaders who have extensive export compliance experience.


